Sales Policy – Photolinzo
Effective Date: January 15, 2025
At Photolinzo, we are committed to providing high-quality products and excellent customer service. Our Sales Policy outlines the terms and conditions that apply to all purchases made through our website. By placing an order with us, you agree to the terms outlined below.
1. Product Availability
While we make every effort to ensure that our product listings are accurate and up-to-date, availability may change based on stock levels and demand. We reserve the right to limit the quantity of items available for sale. If an item is out of stock after you place an order, we will notify you as soon as possible and offer you an alternative, backorder option, or a full refund.
2. Pricing and Payment
2.1 Pricing
All prices listed on our website are in U.S. Dollars (USD) unless otherwise specified. Prices are subject to change without notice, but once an order is placed and confirmed, the price of the item is fixed and will not change.
Photolinzo may, at its discretion, offer promotions, discounts, or other pricing incentives. These offers may apply to specific products, categories, or time periods. Promotional prices or offers are only valid during the specified promotion period and may not be combined with other discounts or offers.
2.2 Payment Methods
We accept a variety of payment methods to make your shopping experience convenient:
- Credit and debit cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Other online payment methods, as specified during checkout
By providing your payment details, you authorize us to charge the amount of your order, including shipping and taxes, to the provided payment method.
2.3 Taxes
Sales tax will be applied to orders based on your shipping address and applicable state and local tax rates. The exact amount of sales tax will be displayed during checkout.
3. Order Confirmation
After you place an order with Photolinzo, you will receive an order confirmation via email, which will include a summary of the items purchased, total cost, shipping address, and estimated delivery time.
Please review your order details immediately upon receipt of the confirmation email. If there is any discrepancy or error, please contact our customer service team at info@photolinzo.com as soon as possible.
4. Shipping and Delivery
4.1 Shipping Methods and Costs
We offer a range of shipping options, and the cost of shipping will depend on the method you select and the shipping destination. During checkout, you will be provided with available shipping methods and their corresponding fees.
Shipping costs will be calculated and displayed before you complete your order. For certain promotional periods or specific order values, Photolinzo may offer free or discounted shipping.
4.2 Delivery Times
Delivery times vary based on the shipping method chosen and the destination. Orders are typically processed within 1-2 business days, but may take longer during peak shopping periods. Estimated delivery times will be provided during checkout.
Please note that delivery times are estimates and are not guaranteed, as factors such as weather conditions, shipping delays, or other circumstances outside of our control may affect delivery.
5. Order Cancellations
5.1 Cancellation Requests
You may cancel your order before it is processed and shipped. To cancel an order, please contact us immediately at info@photolinzo.com or call (724) 222-6909.
Once an order has been processed and shipped, we are unable to cancel it. However, you can still return the items in accordance with our Refund and Returns Policy once the order has been delivered.
6. Customer Account and Security
6.1 Creating an Account
You may create an account on our website to save your shipping and billing information, track your orders, and receive updates on promotions or new arrivals. Creating an account is optional, but it can enhance your shopping experience.
6.2 Account Security
You are responsible for maintaining the confidentiality of your account information, including your username and password. If you believe that your account has been compromised or you notice any suspicious activity, please contact us immediately.
7. Product Returns and Exchanges
Please refer to our Refund and Returns Policy for details on how to return or exchange products purchased from Photolinzo. We accept returns in accordance with the terms outlined in that policy, which includes a 30-day return window for eligible items in their original condition.
8. Warranty and Defective Products
Products purchased from Photolinzo are covered by manufacturer warranties, which vary by product. If you receive a defective or damaged product, please contact us immediately at info@photolinzo.com to arrange for a return, exchange, or refund.
9. Intellectual Property
All content on the Photolinzo website, including but not limited to product images, descriptions, logos, and trademarks, is the property of Photolinzo and protected by copyright and trademark laws. Unauthorized use of this content is prohibited.
10. Limitation of Liability
Photolinzo is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the products purchased from our store. Our total liability to you for any claim arising from your purchase shall not exceed the total amount paid for the product.
11. Governing Law
This Sales Policy is governed by and construed in accordance with the laws of the state of Pennsylvania, without regard to its conflict of law principles. Any disputes arising out of or in connection with this policy shall be resolved in the competent courts of Pennsylvania.
12. Changes to This Sales Policy
Photolinzo reserves the right to update or modify this Sales Policy at any time. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this policy periodically to stay informed of any updates.
13. Contact Us
If you have any questions or concerns regarding our Sales Policy or need assistance with an order, please contact us:
- Email: info@photolinzo.com
- Phone: (724) 222-6909
- Address: 491 Franklin Ter, Washington, Pennsylvania (PA), 15301, USA
Thank you for choosing Photolinzo. We look forward to providing you with the best in premium photography equipment!
