Payment Policy – Photolinzo

Effective Date: January 15, 2025

At Photolinzo, we are committed to providing a seamless and secure shopping experience. Our Payment Policy outlines the terms and conditions for payment methods, processing, and security when making a purchase on our website. By placing an order with us, you agree to the terms outlined in this policy.

1. Accepted Payment Methods

We offer a variety of secure payment methods to provide you with flexibility and convenience when shopping with us. The payment methods accepted on our website include:

  • Credit and Debit Cards: We accept the following major credit and debit cards:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • PayPal: You may choose to pay via PayPal using your PayPal balance, linked bank account, or credit/debit card.

  • Other Payment Methods: Depending on your location and the checkout process, we may offer additional payment options such as Apple Pay, Google Pay, or other region-specific payment methods. These options will be displayed during checkout.

By choosing a payment method, you authorize Photolinzo to process the payment according to the details provided.

2. Payment Authorization and Charges

2.1 Authorization

When you place an order, we will request payment authorization from your payment provider. Your payment will not be processed until we confirm the details and the transaction is approved by your bank or payment processor.

Please note that the payment provider may place a temporary authorization hold on your account for the total purchase amount. This hold may remain in place until the order is shipped or until the transaction is fully processed.

2.2 Charges

Once payment has been authorized, your order will be processed, and charges will be made for the full amount of your purchase. This includes:

  • The cost of the products you have ordered
  • Applicable sales tax
  • Shipping fees, if any

If the payment fails or is declined, you will be notified and given the opportunity to update your payment details. If payment is not completed within a reasonable period, we reserve the right to cancel the order.

3. Sales Tax

Sales tax is calculated based on your shipping address and applicable state and local tax rates. Photolinzo complies with all relevant tax laws, and sales tax will be added to your order total during checkout when applicable.

The total amount of sales tax will be clearly displayed before you finalize your order.

4. Security and Privacy

4.1 Secure Payment Processing

At Photolinzo, we prioritize the security of your payment details. All payments are processed using secure, encrypted connections to ensure your sensitive information is protected.

We adhere to industry-standard security protocols and payment card industry (PCI) compliance to safeguard your payment data during the transaction process.

4.2 Privacy of Payment Information

We respect your privacy and are committed to protecting your personal and payment information. We do not store your credit card or financial details on our servers. For more information on how we handle your personal data, please refer to our Privacy Policy.

5. Order Confirmation and Payment Receipts

Once your payment is successfully processed, you will receive an order confirmation email, including a receipt with the details of your purchase. This email serves as proof of your order and payment. Please keep this email for your records.

If you do not receive an order confirmation email, please check your spam folder. If you still cannot find it, contact our customer service team at info@photolinzo.com.

6. Currency

All transactions on Photolinzo are processed in U.S. Dollars (USD). If you are purchasing from outside the United States, your payment provider may charge additional conversion fees based on your bank’s exchange rate. Any such fees are the responsibility of the customer.

7. Payment Issues

If you experience any issues with payment processing, please contact our customer service team for assistance. We are happy to help resolve any payment-related concerns.

8. Payment Fraud Prevention

To protect against fraud, Photolinzo may take additional steps to verify your identity, including requesting further verification of your payment details or requiring you to provide additional documentation. Failure to provide the requested information may result in delays or cancellation of your order.

9. Payment Disputes

If you believe there has been an error or dispute regarding your payment, please contact us immediately. We will work with you and your payment provider to investigate and resolve the issue.

Please note that disputes initiated through payment providers, such as chargebacks, may result in a delay or cancellation of your order until the dispute is resolved.

10. Changes to This Payment Policy

We reserve the right to update or modify this Payment Policy at any time. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this policy periodically to stay informed of any updates.

11. Contact Us

If you have any questions about our Payment Policy, need assistance with an order, or experience issues with payment, please don’t hesitate to contact us:

  • Email: info@photolinzo.com
  • Phone: (724) 222-6909
  • Address: 491 Franklin Ter, Washington, Pennsylvania (PA), 15301, USA